Well, about a month or so ago Marshall was helping Emma change Barbie Kim's clothes when he realized that her arm was about to fall off. Emma was devastated. I knew how much mom paid for the doll so I was ticked!
I called Mattel and they informed me that they don't actually make the life sized Barbie but gave me the name of the company that did. I was put in touch with THE NICEST customer service rep ever. I told him the problem and he said he would do everything he could to help me. He asked me to mail the arm to him (thank God I didn't have to mail the entire doll and pay an arm and a leg for shipping-pun intended!).
Guess What?!?! That nice gentleman must have deemed the broken arm a design flaw so they sent us a brand new life size Barbie. Emma named the new one Sarah Gail Brown.=)
So here are the girls (LtoR)
One armed Barbie Kim, Emma, and Sarah Gail Brown.